Privacy Policy
Last Updated June 2026
Introduction
At Shine On Digital, we are committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains what personal information we collect, how we use it, how we keep it secure and your rights regarding the information we hold. We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and other applicable data protection legislation.
By using our website and services, you acknowledge the practices described in this Privacy Policy.
Who We Are
Shine On Digital provides digital marketing services, including website design, search engine optimisation (SEO), content marketing, social media management and related marketing support.
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Shine On Digital
Kingfisher Business Centre
Burnley Road
Rawtenstall
Rossendale
BB4 8EQ
Email: info@shineondigital.co.uk
What Information We Collect
We may collect and process the following information:
- Name
- Business name
- Email address
- Telephone number
- Website address
- Information submitted through contact forms
- Information provided during enquiries or consultations
- Marketing communication preferences
- Technical information such as IP addresses, browser type, operating system and device information
- Website usage data collected through cookies and analytics tools
We only collect information that is relevant to providing our services, responding to enquiries and improving our website.
How We Use Your Information
We may use your information to:
- Respond to enquiries and requests
- Provide our services
- Communicate with clients and prospective clients
- Manage ongoing projects and customer relationships
- Improve our website, content and services
- Monitor website performance and visitor behaviour
- Send marketing communications where appropriate consent has been provided or another lawful basis applies
- Comply with legal and regulatory obligations
- Prevent fraud, security threats and misuse of our services
We will only use your personal information where we have a lawful basis to do so.
Our Lawful Bases for Processing
Depending on the circumstances, we process personal information under one or more of the following lawful bases:
Consent
Where you have given us clear permission to process your information, such as subscribing to a newsletter or requesting marketing communications.
Contract
Where processing is necessary to provide services you have requested or to fulfil a contract with you.
Legitimate Interests
Where processing is necessary for our legitimate business interests, provided those interests do not override your rights and freedoms.
Legal Obligations
Where we are required to process information to comply with legal or regulatory requirements.
Cookies and Analytics
Our website uses cookies and similar technologies to help us understand how visitors use our website, improve functionality and enhance the user experience.
We currently use:
- Google Analytics 4 to analyse website traffic and visitor behaviour
- Google Search Console to monitor website performance within Google Search and identify technical issues
These services may collect information such as:
- Pages visited
- Time spent on the website
- Device and browser information
- Approximate geographic location
- Referral sources
- Interactions with website content
This information is generally used in an aggregated form to help us improve our website and services. We do not use this information to personally identify individual visitors.
Where required by law, non-essential cookies will only be placed after appropriate consent has been obtained.
For more information about how we use cookies, please refer to our Cookie Policy.
Sharing Your Information
We do not sell, rent or trade personal information to third parties.
We may share information with trusted third-party service providers where necessary to operate our business and provide our services. These may include:
- Google Analytics 4 and Google Search Console for website analytics and performance monitoring
- Brevo for email communications and marketing management
- Website hosting providers
- Cloud-based software and technology partners that support our business operations
These providers may process personal information on our behalf and are required to do so securely and in accordance with applicable data protection laws.
We may also disclose information where required by law or where necessary to protect our legal rights.
Marketing Communications
If you choose to subscribe to our newsletter, download resources or otherwise opt in to receive marketing communications, we may use your contact information to send relevant updates, marketing insights, company news and promotional content.
We use Brevo to manage our email communications and marketing activities.
You can unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails or by contacting us directly.
We will only send marketing communications where we have an appropriate lawful basis to do so.
How Long We Keep Information
We will only retain personal information for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting and regulatory requirements.
Enquiry information will typically be retained for as long as necessary to respond to your request and maintain appropriate business records. Client information may be retained for longer periods where required to provide services, comply with legal obligations or resolve disputes.
When information is no longer required, it will be securely deleted or anonymised.
Your Rights
Under UK data protection law, you have rights regarding your personal information.
These include the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your information in certain circumstances
- Restrict how your information is processed
- Object to certain types of processing
- Request transfer of your information where applicable
- Withdraw consent where processing is based on consent
To exercise any of these rights, please contact us using the details provided in this policy.
Privacy Complaints
If you have concerns about how we collect, use, store or process your personal information, we encourage you to contact us in the first instance so that we can investigate and attempt to resolve the matter.
Please contact us at:
Email: info@shineondigital.co.uk
We will acknowledge your complaint and aim to respond as quickly as possible.
If you remain dissatisfied following our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO).
Security
We take appropriate technical and organisational measures to protect personal information from unauthorised access, loss, misuse, disclosure or alteration.
While no online system can be guaranteed completely secure, we are committed to maintaining suitable safeguards to protect the information entrusted to us.
Third-Party Websites
Our website may contain links to external websites. Once you leave our website, we are not responsible for the privacy practices, content or security of third-party websites.
We encourage you to review the privacy policies of any websites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legislation, technology, our services or business practices.
Any updates will be published on this page, and the revised version will take effect immediately upon publication.
We recommend checking this page periodically to ensure you remain informed about how we protect your information.
Contact Us
If you have any questions about this Privacy Policy, your personal information or how we process data, please contact:
Shine On Digital
Kingfisher Business Centre
Burnley Road
Rawtenstall
Rossendale
BB4 8EQ
Email: info@shineondigital.co.uk